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 | Knows how to verbalise emotions
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| Considers Coaching as an opportunity, rather than something he/she finds embarrassing
|
| Is goal-oriented, i.e. interested in the organisation, the organisational unit, his/her own development |
| Is pragmatic, can set realistic and achievable objectives
|
| is genuinely interested in his/her staff |
| Is capable of selecting the appropriate tools and techniques for Coaching
|
| brings in sufficient professional and personal experience
|
| shows independency in terms of 'Weltanschauung'
|
| follows customers' needs |
| The non-directive interview |
Coachee reports real situation and own
interpretation. Coach mirrors and
reflects while renouncing own analysis,
evaluation or comments
| Personal suggestion and advice |
Common analysis of a given situation,
development of alternative options or
coping strategies. Coach offers specific
advice
| Putting into practise |
Commitment of coachee to put into
practise a specific action that has been
agreed on, to gather new experience
and to give feedback afterwards
| Role-play |
Practice of alternative behaviour in the
protected Coaching environment.
Analysis and re-evaluation on the basis
of video-feedback
| Questionnaire |
Comparison of self-evaluation and
external evaluation, e.g. by means
of a personality profile and, in depth
discussion of concordances and
differences
| Step 1: Coachee, his/her immediate Manager or Senior Manager initiates Coaching.
|
| Step 2: Get-to-know-interviews between Coachee and different coaches. Coachee selects one with whom he/she likes best to work with.
|
| Step 3: Coachee, Manager and Coach meet for common definition of objectives and time-schedule.
|
| Step 4: One-to-one meetings – normally between 6 and 8 times - of Coachee and Coach.
|
| Step 5: Coachee, Manager and Coach meet for mid-term balance and planning of transfer from Coaching to reality. |
_____ after 6 months interim ______
| Step 6: Coachee, Manager and Coach come together again for overall evaluation of the process. |
Depending on the specific situation, involvement of the superior might be not adequate. The steps described above will then change accordingly.
| In case of mental disorder
|
| In case of addiction to alcohol or drugs
|
| When it is expected that the Coach instead of the superior takes necessary action |
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